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Organization
Design is the planning and integration of the ways in which people
do their work in an organization. Historically, organization design
merely meant adjusting the lines and boxes on an organization
chart. Today it means aligning structure, management processes,
information systems, reward systems, and people, with an organization's
strategy.
Organization
Design or Re-design is crucial when:
-
your
organization faces an immediate or anticipated change
-
you
must improve organizational performance
-
you
are shifting the strategic direction of your organization
Brenowitz Consulting's Four-Phase Design Process recognizes
that each organization requires a customized process that includes
management and employee involvement. Our experience has shown
that there are several critical questions that must be answered
at each stage of the process. We help you ask these questions
in a new way and to interpret the answers. We work with you to
create and implement a plan based on the results.
Phase
1 - Strategy, Mission, Purpose, and Values
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What
is the distinct contribution that your organization makes to
the overall strategy of the business enterprise?
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What
are the specific deliverables your organization is responsible
for? What do you want your organization to be known for?
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How
do you want employees to work together and treat each other,
your customers, and other stakeholders?
Phase
2 - Structural Design
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How
can work best be divided into clusters of tasks and responsibilities?
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What
is the nature and purpose of relationships and interdependencies
within, between, and among various groups or functions?
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What
are the merits and drawbacks of different approaches to arranging
the work and the relationships?
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What
processes, systems, and communication forums need to be in place
for this design to be most effective?
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What
stakeholders do you need to satisfy?
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What
is the transition plan?
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What
resources do you have? What barriers or constraints do you face?
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What
are the critical aspects of communicating the new design?
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How
will you get feedback from the organization about the new design?
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How
will you know if the new structure is leading to the desired
outcomes?
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Are
you getting the results you want?
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How
do you know? If not, where, when, and how will you make modifications?
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How
will you communicate those to the organization?
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